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FREE SHIPPING WORLDWIDE
Faq’s
Answers to questions I frequently receive from my collectors.
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Do you ship worldwide?Yes, everything my studio offers is available for purchase worldwide. All shipping for orders over $ 300 is FREE.
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How much does shipping cost?Currently I ship all original artworks for FREE. Please keep in mind that international delivery costs do not include any taxes or duties that may be applied by customs at the destination country. Any taxes or duties incurred are your responsibility so please keep this in mind.
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How my artwork will be shipped?Rest assured, your artwork will be shipped with care to ensure it arrives safely. Each piece is wrapped securely and packaged in a sturdy cardboard box. Smaller artwork ships via FedEx or UPS, usually arriving within 5-7 days in Europe and 2-3 weeks internationally. Larger pieces are sent un-stretched in a sturdy tube. If you prefer a fully stretched delivery, contact me for freight service options ($400 - $500). Prints are handled with care, packaged in sleeves, and mailed in flat mailers or tubes. While international packages may incur fees, I ship worldwide weekly with overall success.
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What is your return policy for artwork purchases?I want you to be completely satisfied with your purchase. If for any reason you are not happy with your artwork, please contact me within 7 days of receiving your order to arrange for a return or exchange. Please note that return shipping costs may apply.
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Are your paintings ready to hang?Most of our paintings come stretched and ready to hang unless otherwise specified in the product description. If you have any questions about the hanging process or need advice on framing, feel free to contact me.
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Do you offer payment plans for artwork purchases?Yes, I offer flexible payment options such as PayPall and afterpay (soon).
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Can I add a request at checkout?Absolutely! Many lovely collectors ask for special things at the checkout, such as signatures or handwritten notes from me. I will be so happy to do so.
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Will I get a Certificate of Authenticity?To preserve the integrity of works that rise in value over time, originals and limited editions are the only works that arrive with a certificate of authenticity. Open-edition prints, tapestries, and canvas prints do not come with a certificate of authenticity. Having a Certificate of Authenticity adds value and credibility to the artwork, as it assures you of its origin and verifies its authenticity. It serves as a guarantee that my artwork is original and not a reproduction or counterfeit
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Can I visit your studio to view the artwork in person?While I primarily operate online, I do offer studio visits by appointment for clients interested in viewing artwork in person in Valencia. Please contact me to schedule a visit and discuss availability.
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Can I request a custom painting or commission artwork?Absolutely! Currently, I’m accepting commission inquiries. Please share your ideas and specifications (HERE - link to custom work), and we'll be happy to discuss creating a custom piece of art tailored to your preferences.
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How can I stay updated on new artwork releases and events?To stay updated on new artwork releases and promotions, I encourage you to subscribe to my newsletter. You can find the subscription form on the website footer.
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Do you offer discounts for bulk purchases or interior design projects?Yes, I offer discounts for interior design projects. Please contact me with details about your project or purchase requirements, and I'll be happy to provide you with a personalized quote and discount information.
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Can I license your artwork for commercial use?I retain all rights to all artwork I create. This includes the rights to the image of sold & commissioned original paintings. I retain the right to make reproductions of any artwork I create unless the Collector has purchased the full or partial rights to the artwork (this is in addition to purchasing the original). The Collector or buyer may not reproduce the artwork in any way without written permission. Please let me know if you are interested in purchasing full or partial rights to your painting. Some collectors choose to purchase my right to reproduce the artwork to ensure it will never become a print. I am totally happy to discuss that with you if you would like! If the artwork ends up being reproduced in a magazine or other media I only ask for credit.
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